If you are not in Texas and not in one of the other 5 states that ZocDoc has switched to this billing structure, be very cautious. Now, they will severely be feeling the pain. I see primary care doctors in town who have been only using ZocDoc for their booking software for years and have all their patients go through that software. Not to mention you take on the malpractice risk while ZocDoc takes on none of this risk.Īlways have multiple streams of patient referral bases. Lets say you make $110 for a new physical, overhead being around $35ish per practice, this means that you will take home $40 or less for the visit. The new booking prices makes it almost unprofitable for doctors who sign up for their service. They tried this last year and apparently put plans on hold in NY and Cali after negative press and worries of legality of this. This new booking scheme would increase my monthly bill from ZocDoc by up to 1000% for the new doctor who has joined my clinic. In 5 states they have rolled out pricing of $300 for practices up to 5 doctors in size and a $35 booking fee for each new referral for primary care, I believe it is $70 for new derm or procedure based specialty referrals, and $100 for new plastic surgery referrals. The service was previously $300 a month per doctor (a flat fee). While Zocdoc would waive the fee for Medicare and Medicaid patients, for whom referral fees are illegal, it puts doctors in an ethically uncomfortable zone and ignores jurisdictions like New. Patients can download an applications, put in their insurance info, and in seconds find a doctor who might be able to see them same day.

ZocDoc was started by a physician and is one of the largest booking platforms for patients online.

Zocdoc new pricing model